My father has reviewed the best standard of care during his five years at Abbey Wood Lodge. The staff are always caring, responsive and meet his needs with dignity. He has formed an excellent relationship with them and always feels safe, secure and well looked after. He has always described the food
provided very positively - get loves his food! He has been involved in many activities, including days out during his time at Abbey Wood Lodge. I and all member of my family are very pleased that we chose Abbey Wood Lodge for Dad.
Daughter of Resident, Abbey Wood Lodge, July 2023
My mum started at Lighthouse Lodge for respite care after an illness. Mum required help with her recuperation and building her strength back up. Four weeks at Lighthouse Lodge and I feel like I have got my mum back. The care and social aspects were vital to her recovery. Thank you all!
Son of Resident, Lighthouse Lodge, August 2023
Mum is extremely happy and settled in Woodlands Lodge. The staff have been fantastic. Mum has received excellent care since she started at Woodlands Lodge last May. Mum has made friends, and she joins un all the activities. We have been delighted with our decision to make Woodlands Lodge Mum's home.
Son of Resident, Woodlands Lodge, August 2023
Birkdale Tower Lodge Care Home is welcoming and friendly. Staff are helpful and I love the fact that there was a singer on today. They do many fun activities and the place is spotless and well-kept.
Friend of Resident, Birkdale Tower Lodge, September 2023
The staff not only looked after my grandfather who was under palliative care, but my mummy, who was by his side throughout. The staff cared for residents like family, respectfully and with dignity. I witnessed this during late evenings. You are very special kind people.
Granddaughter of Resident, Ivy Gate Lodge, September 2023
Thank you to all the staff for the excellent care you have given my auntie over the last two years. All your hard work and dedication are very much appreciated.
Niece of Resident, Hesketh Park Lodge, September 2023
Lakelands Lodge really feels like a home from home. The rooms are well-equipped and inviting. All areas are clean and in good condition. The staff are very friendly with the residents and relatives. Nothing is too much trouble, and they are very attentive to residents' needs. Overall, there is a very
relaxed atmosphere in the home. I feel that the residents are safe and well cared for.
Son of Resident, Lakelands Lodge, August 2023
Have recently moved my mother into Windmill Lodge - the facilities are befitting of an upmarket hotel and her room is 4* hotel standard - the room has a French doors arrangement that opens onto a small patio and garden area - my mother is enjoying the views and the especially high-quality facilities.
The food is very good - decent cafe/restaurant style and the staff bring her tea and coffee and other tasty treats throughout the day. The level of care is very good indeed with regular checks throughout the day and the staff are all very pleasant and obliging. Exactly what we wanted for Mum’s dementia care in a nursing home.
Son of Resident, Windmill Lodge, September 2023
As a family, we are really happy with how Dad is looked after. He has settled in really well now and he's looking a lot healthier. All the staff are lovely with him and that means a lot. Thank you for all your support with Dad.
Son of Resident, Birkdale Tower Lodge, July 2023
We transferred Mum to Parklands in October 2022 from another care home. We wish we had moved her sooner. The difference in Mum has been amazing. She is so much calmer, less anxious, feels safe, has put on weight and her hair has grown back. All the staff have contributed to this change in Mum's health and we can't thank them enough. They are a very kind, dedicated team of people who care not only for the residents but for their relatives and friends. Moving a loved one to a care home is an emotionally difficult experience but the staff at Parklands have helped us through the hard times. As for the visits from the Alpacas....fantastic!
Daughter of Resident, Parklands Lodge, June 2023
My mother-in-law who has advanced Parkinson's and complex needs has been cared for at Marine View Lodge since September 2021. The team here are always there to help support and make sure she has the nursing care she needs. They are also there to listen when you have any concerns too - the manager and her team of nurses and carers always make you feel welcome.
Daughter-in-law of Resident, Marine View Lodge, June 2023
The staff have been brilliant with my grandma. They get her involved in activities and things that she likes and they put a lot of time and care into all residents. They have made her feel safe and at home! Brilliant staff and home overall!
Granddaughter of Resident, Woodlands Lodge, July 2023