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Son of Resident, Willow Park Lodge

My mother has been a resident of Willow Park Lodge for almost two years. I was pleased to find Willow Park Lodge, a new building designed for purpose with all rooms having en suite bathrooms, unlike many other places I viewed which were repurposed old buildings. I am so happy that it was successfully steered through the last year by the manager and her committed and caring team. My mother often describes herself as happy and content living there and I am confident her care is of the highest standard. I especially appreciate the commitment to good communication – a necessity over this last year, as I live far away but the relatives’ online meetings, FaceTimes with my mother and regular news updates have kept me up to speed with events. In particular, the photographs on the website and group Facebook page help me to see the events that she has participated in, as her memory doesn’t allow her to remember these. Having a key worker has also kept me updated regarding her well-being and care plan.

Granddaughter of Resident, Lily Wharf Lodge

My nan came to Lily Wharf Lodge after a stay in hospital. She has been treated with compassion and kindness by all staff. The understanding of her dementia needs has been excellent and lots of extra effort has been put into her care in order to accommodate her needs. Something I have really appreciated is

Daughter of Resident, Abbey Wood Lodge

The staff at Hesketh Park Lodge cannot be faulted. The care and support for both residents and family is excellent. I feel Mum is settled, happy, stimulated and very well cared for. The peace of mind this gives to all our family is invaluable.

Son of Resident, Lily Wharf Lodge

My mother moved in about 4 weeks ago and her move went without stress. The staff have been friendly, attentive, caring and professional.

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