My mother has been a resident of Willow Park Lodge for almost two years. I was pleased to find Willow Park Lodge, a new building designed for purpose with all rooms having en suite bathrooms, unlike many other places I viewed which were repurposed old buildings. I am so happy that it was successfully steered through the last year by the manager and her committed and caring team. My mother often describes herself as happy and content living there and I am confident her care is of the highest standard. I especially appreciate the commitment to good communication – a necessity over this last year, as I live far away but the relatives’ online meetings, FaceTimes with my mother and regular news updates have kept me up to speed with events. In particular, the photographs on the website and group Facebook page help me to see the events that she has participated in, as her memory doesn’t allow her to remember these. Having a key worker has also kept me updated regarding her well-being and care plan.