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Daughter of Resident, Lighthouse Lodge

My mum has been a resident at the Lighthouse for 8 months and has been treated incredibly well during this difficult period. The team have been fabulous and she is extremely happy with her new home. She was understandably reluctant to move into permanent care but is very settled and says the staff are like family. The team have gone above and beyond what has been required. She was moved to tears by a carer who came in on her day off to blow dry her hair! The manager and her team are visible and approachable and really cannot do enough to accommodate requests or resolve issues. The entertainment team have been keeping the residents happy and stimulated while lockdown has prevented external entertainment. The quality of food and variety on the menu is excellent and Mum is delighted to be able to choose from the menu which changes daily. I am so happy my mum is content and well cared for and cannot praise the Lighthouse team enough for going such a great job!

Granddaughter of Resident, Lily Wharf Lodge

My nan came to Lily Wharf Lodge after a stay in hospital. She has been treated with compassion and kindness by all staff. The understanding of her dementia needs has been excellent and lots of extra effort has been put into her care in order to accommodate her needs. Something I have really appreciated is

Daughter of Resident, Abbey Wood Lodge

The staff at Hesketh Park Lodge cannot be faulted. The care and support for both residents and family is excellent. I feel Mum is settled, happy, stimulated and very well cared for. The peace of mind this gives to all our family is invaluable.

Son of Resident, Lily Wharf Lodge

My mother moved in about 4 weeks ago and her move went without stress. The staff have been friendly, attentive, caring and professional.

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